Auto service Writer Advisor
Customer Service (Full Time) • RIVERHEAD
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Vision insurance
Description of the Role:
We’re looking for an experienced, enthusiastic Service Writer / Advisor who’s passionate about
customer satisfaction, performance, and teamwork.
If you love helping people, understand auto repair, and thrive in a fast-paced, KPI-driven environment
— we want you on our team!
Responsibilities:
Greet and assist customers with professionalism and enthusiasm
We’re looking for an experienced, enthusiastic Service Writer / Advisor who’s passionate about
customer satisfaction, performance, and teamwork.
If you love helping people, understand auto repair, and thrive in a fast-paced, KPI-driven environment
— we want you on our team!
Responsibilities:
Greet and assist customers with professionalism and enthusiasm
Write accurate repair orders and communicate clearly with technicians
Track and improve KPIs (sales goals, labor hours, closing rates, CSI)
Educate customers on maintenance and repair recommendations
Ensure every customer leaves confident, informed, and satisfied
Requirements:
2+ years of experience as a Service Writer / Advisor
2+ years of experience as a Service Writer / Advisor
Strong customer service, communication, and sales skills
Working knowledge of automotive maintenance and repair
Bilingual (English/Spanish) is a strong plus
Dynamic, motivated, and hospitality-driven personality
Compensation: $80,000.00 - $120,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
(if you already have a resume on Indeed)